It has come to our attention that there are scammers who are impersonating us and/or as employees of our company through various communication channels. Some of these scammers may try to obtain information from members of the public or entice them to sign up for financial schemes or products which are not offered by us, by illegally using our name, brand or logo.

• Update in Oct 2024: We have received several reports of Telegram users impersonating Syfe, including members of Syfe’s leadership team and our Wealth Experts, using a customized blue tick emoji to mimic Telegram’s verification badge. Please note that these messages are not from us. Members of the Syfe leadership team will not contact the public through messaging platforms like Telegram. We urge everyone to stay vigilant and refrain from following any instructions from these scammers. For more information on a similar incident reported in the news, please see the link here: https://www.straitstimes.com/singapore/courts-crime/scammers-use-fake-blue-ticks-on-telegram-to-mimic-sgx-financial-professionals

• Update in Jan 2024: There was a trading competition known as “Champions Cup” which our CEO, Dhruv Arora, was purportedly associated with, where cash and investment prizes may be won. Website: https://championcup.net/

We list below scams that we are aware of or have been brought to our attention: 

• Update in Aug 2022: There was a telegram group in which “SYFE” was purportedly a company for investing in bitcoin.

• Update in Aug 2022: There was a report of a Facebook impersonating us where the scammers claimed to be related to Syfe as part of their cryptocurrency scam. 

• Update Jul 2022: There was a WhatsApp message impersonating us where the scammers claimed to be related to Syfe in order to solicit investments in products falsely claimed to have been deployed by Syfe.

Do note that such messages are not from us. Members of the public should stay vigilant and not comply with any instructions given by the scammers.

You may report such scam messages to the communication channels (eg Facebook and WhatsApp), where possible, and do also let us know at [email protected]. Please feel free to reach out to us if you have any questions.

To safeguard yourself from scammers, here are some tips to follow:

• Do not disclose any personal or financial details, or make any fund transfers or payments to unknown websites or sources.
• If you receive an odd or suspicious message, always verify the authenticity of that message with the official websites or channels.
• Remember: 
  • Syfe will never ask you for your OTP or Syfe login password through SMS / Whatsapp / emails / phone calls.
  • Syfe and its employees will not ask you to transfer money outside of our platform interface.
• Avoid entering your Syfe password or OTP in non-Syfe URLs or apps.

Read more about how to protect yourself from scammers here.