Updated as of 17 March 2025

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Frequently Asked Questions

1. Eligibility & Qualification

2. Funding & Holding Requirements

3. Reward Selection & Fulfillment

4. Others

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Terms & Conditions

The Syfe 2025 Apple New User Promotion (“Promotion”) is organised by Syfe Pte. Ltd. (“Syfe”). By participating in this Promotion, you agree to be bound by these Terms and Conditions, as well as the terms outlined in your customer agreement, and to accept Syfe’s decisions regarding all matters related to the Promotion.

Promotion Period:
The period to which individuals can register for the Promotion starts on 18 February 2025 at 12:00 PM SGT and ends on 13 April 2025 at 11:59 PM SGT (the “Promotion Period”).

Eligibility:
To be eligible for the Promotion, the person must:

• be a new-to-Syfe client, defined as either:
  (a) an individual who has not yet registered for a Syfe account, or
  (b) an individual who has registered but has not yet funded their account.
• be a legal resident of Singapore;
• be the age of 18, or older, at the time of participation; and
• meet the requirements set out below.

Funding Period:
The funding period begins at the time of the client’s successful application of the promo code during the Promotion Period and ends thirty (30) days after at 11:59 PM SGT (the “Funding Period”).

Qualifying Action:
To participate in the Promotion, eligible clients must:
(i) register for a Syfe account and complete the know-your-customer (KYC) process, then
(ii) register for the Promotion during the Promotion Period via applying the unique promo code “SYFEAPPLE”, then
(iii) initiate deposit(s) totaling S$100,000 or more into either Managed Portfolio (excluding SRS), Brokerage, and/or Cash+ Guaranteed SGD 12 Months Term during the Funding Period (“Qualifying Funding”).

For the avoidance of doubt, deposits into Cash+ Guaranteed 3 Months Term, whether reinvested multiple times or not, will not be considered as part of the Qualified Funding amount.

Funds must be received by Syfe by the end of the Funding Period to be considered as a Qualifying Funding.

Please note that the ability to benefit from the promotion is contingent upon successful account opening and know-your-customer (KYC) process completion with Syfe. Clients must apply the promo code only after the know-your-customer (KYC) process has been completed. This Promotion cannot be used in conjunction with any other promotional offer, unless specified herein.

Grace Period:
Clients who have already funded their account but forgot to apply the promo code can request to have it applied by submitting a request to our customer service team at [email protected] within 14 calendar days from their initial funding date.

Reward:
The reward (“Reward”) is based on the total amount of cumulative deposits made into the client’s Syfe account, minus the withdrawals made from the client’s Syfe account during the Funding Period (“Net Funding Amount”) in accordance to the table below:

Net Funding Amount	Reward Selection
S$100,000 – S$199,999.99	Apple iPad 10th Gen (64GB, S$499)
S$200,000 – S$299,999.99	Apple iPhone 16 (128GB, S$1,299)
S$300,000 – S$399,999.99	Apple 13 Inch Macbook Air M4 Chip (256GB, S$1,499) OR iPhone 16 Pro (128GB, S$1,599)
S$400,000+	Apple 14 Inch Macbook Pro M4 Chip (512GB, S$2,199) OR iPhone 16 Pro Max (512GB, S$2,199)

Requests relating to other specifications of the Reward not referred to above are subject to availability, and Syfe is under no obligation to fulfill such requests. Syfe reserves the right to substitute the Reward if the client’s selected Reward is not available. Syfe is not responsible for any costs associated with using the Reward. Syfe reserves the right, for any reason and in its sole discretion, to substitute and/or modify the Reward with another prize that is of equal or greater value. There is a limit of one (1) Reward per client. The Reward is non-transferable, non-exchangeable, non-refundable, and has no cash surrender value. Unless specified in the terms of other promotions, this Promotion cannot be combined with other offers or promotion codes.

If the client has already registered for a non-combinable promotion and later wishes to register for this promotion, they must submit a change request ticket to Syfe’s customer service at [email protected]. Each request will be reviewed and approved on a case-by-case basis.

Holding Period:
Unless specified herein, for 365 days after the end of the Funding Period, clients who receive a Reward may not withdraw the minimum cumulative Net Funding Amount required to obtain the Client’s applicable Reward from their Syfe account (“Withdrawal Limit”).

If a client goes over the Withdrawal Limit, the retail value of the Reward may be deducted from their final withdrawal amount or otherwise recovered by Syfe. By participating in this Promotion, clients agree to pay to Syfe upon demand such retail value. Withdrawals on any profits, dividends, interests, or benefits otherwise derived from the Net Funding Amount, will not be counted towards the Withdrawal Limit.

If Syfe, as determined at its sole discretion, suspects fraudulent behaviour or gaming the system including, but not limited to, making withdrawals during the Holding Period and subsequently depositing part or all of those withdrawals for the purpose of benefiting from this Promotion, Syfe reserves the right to include such withdrawals in the calculation of the Withdrawal Limit, disqualify the client from participating this Promotion and to take any other action it deems appropriate including, but not limited to, removing the Reward retail value from the client’s Syfe account, or closing their Syfe account and issuing them an invoice for the Reward retail value.

Reward Distribution:
After the Funding Period ends, eligible clients will receive an email with instructions to select the Reward (where applicable) and provide mailing address (“Preference Selection”). The mailing address must be a Singapore mailing address. Once the client confirms the Preference Selection, the selection may not be changed. Subject to availability, the Reward will begin to be distributed following the Preference Selection. The Reward will be sent to the client via postal mail. The client Syfe account must be in good standing at the time the Reward is sent. No responsibility is assumed by Syfe once the Reward has been shipped. No responsibility is assumed for any delivery returned as undeliverable. The client(s) bears all risks to the Reward upon delivery. If a Client fails to complete the Preference Selection within thirty (30) days after receiving Syfe’s email or fails to provide information requested by Syfe, the Reward will be considered forfeited and no Reward (or the equivalent cash value) will be sent to the Client.

Currency:
All currencies shown in these terms and conditions are in Singapore dollars.

Collection of Information:
By providing your information for this Promotion, clients understand and agree that Syfe will collect and use their personal information for the purpose of this Promotion, other marketing communications, as well as in accordance with Syfe’s Privacy Policy, available here. You may opt out of marketing communication at any time. Any questions regarding Syfe’s Privacy Policy or treatment of your personal information should be directed to [email protected].

Release:
By participating in the Promotion, client assumes all risk of injury, illness, disease, death, or any other damage which may arise in connection with their participation in the Promotion. Without limiting the foregoing, client hereby:(a) forever releases and discharges Syfe and its parent companies, subsidiaries, affiliates, related and associated entities and employees, directors, officers, suppliers, agents, sponsors and administrators of each (collectively, the “Releasees”), from and against any and all claims, actions, costs, liabilities, judgments, damages, obligations, losses, penalties, and expenses of any kind or nature whatsoever (including legal fees) (collectively, the “Claims”) in any way arising directly or indirectly out of any injury, loss, or damage that Client may suffer as a result of, or in connection with the participation in the Promotion or any promotion-related activity, including the use of the Reward; and (b) indemnifies, defends and holds harmless the Releasees from and against any and all damages, loss and expenses, including legal fees, which may be suffered directly or indirectly by reason of the Client’s own negligence or willful misconduct during or in connection with the participation in the Promotion.

Apple:
“Apple”, the Apple logo, iPhone, Mac, MacBook Air, and MacBook Pro are trademarks of Apple Inc., registered in the U.S. and other countries and regions. All information obtained from Apple Inc. are obtained from sources believed to be reliable at the time of writing. Syfe makes no representation and gives no warranty as to their completeness, accuracy, or suitability for any particular purpose. “Apple” and intellectual property belonging to Apple Inc. (including logos, icons, and images) referenced in this website or the Syfe application are and remain the property of Apple Inc. and do not represent endorsements of any kind. Unless specifically identified, the use of third-party names and third-party intellectual property by Syfe does not indicate any relationship, sponsorship, or endorsement between Syfe and the owners of the names or intellectual property and/or their respective affiliates. Any references by Syfe to third-party names or intellectual property are intended to identify the corresponding third-party goods, services, and/or entities for informational and identification purposes.

Reservation of Rights:
Syfe reserves the right to amend, withdraw, or restrict the promotion at any time without notice. Syfe is the sole arbiter of these rules and any other issue arising under the promotion. If Syfe suspects fraudulent or abusive behaviour, gaming of the system, inappropriate, offensive, or derogatory language or information, or a violation of these terms, Syfe reserves the right to remove all promotions and take any other action it deems appropriate including, but not limited to, removing the Reward retail value from the client(s) account) or closing the client(s) account.

General:
In the event of any inconsistency between these Terms and Conditions and any advertising, promotional, publicity, and other materials relating to or in connection with this promotion, these Terms and Conditions shall prevail.

No content herein shall be considered an offer, solicitation, or recommendation for the purchase or sale of securities, futures, or other investment products. All types of investments are risky and investors may suffer losses. All information and data on the website are for reference only. Past performance does not guarantee future results. This promotion does not take into account your investment objectives, financial situation, or financial needs.

Disclaimers:
This content is intended solely to provide general information only and should not be viewed as financial advice, and also not meant to market any specific investment or offer or recommend the purchase or sale of any specific investment product or security. Syfe makes no representations and gives no warranties about the accuracy or suitability of any information provided. All forms of investments carry risks, including the risk of losing all of the invested amount. You should carefully consider whether any investment views and products/ services are appropriate in view of your personal investment experience, objectives, financial resources, and relevant circumstances. You may wish to seek financial advice through a financial advisor or the Syfe platform and independent legal, accounting, regulatory, or tax advice, where appropriate and/or necessary.

This content is directed at and restricted (as applicable and as appropriate) to individuals resident in or entities having a place of business or operations in Singapore. Syfe makes no representation that the material and information contained herein are appropriate or available for use in other locations/ jurisdictions.

No warranty whatsoever is given and no liability whatsoever is accepted for any loss arising whether directly or indirectly as a result of you acting based on this information.

Syfe Pte Ltd. is a digital investment platform licensed by the Monetary Authority of Singapore. Full disclaimers and terms & conditions are available at www.syfe.com.

This advertisement has not been reviewed by the Monetary Authority of Singapore.