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Table of Contents

1. Applying Promo Codes
2. Frequently Asked Questions
3. Terms & Conditions

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Applying Promo Codes

1. Download the Syfe app: [ios link] | [android link]
2. Register for an account and successfully complete the onboarding steps
3. On the Homepage, tap the menu icon in the bottom-right corner
4. Select “Redeem Promo” and enter the campaign promo code SYFESPACE.
5. Tap “Apply” to confirm

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Frequently Asked Questions

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Terms & Conditions

The Syfe SpaceX Shares Promotion (“Promotion”) is organised by Syfe Pte. Ltd. (“Syfe”). By participating in this Promotion, you agree to be bound by these Terms and Conditions, as well as the terms outlined in the client agreement, and to accept Syfe’s decisions regarding all matters related to the Promotion.

1. Promotion Period

The Promotion will commence on 12 June 2026 at 12:00 AM SGT and end on 30 June 2026 at 11:59 PM SGT (the “Promotion Period”). Syfe Pte. Ltd. (“Syfe”) reserves the right to amend the Promotion Period, extend, suspend, terminate and/or cancel the Promotion (in whole or in part) at any time at its sole and absolute discretion without prior notice.

2. Definitions

For the purposes of these Terms & Conditions (“T&Cs”):

• “Eligible Products” means the Syfe product categories that are included in this Promotion, namely Brokerage, as may be determined by Syfe from time to time. The following will not qualify for this Promotion: any funding using SRS monies, any SRS portfolios, any balances held in Cash+ Flexi, any balances held in Cash+ Guaranteed, any balances held in Syfe Managed Portfolios, and any other product not expressly stated as eligible under this Promotion.
• “Fresh Funds” means monies that are not previously held in any Syfe account and are newly deposited into Syfe during the Promotion Period. Fresh Funds exclude (a) transfers between Syfe portfolios/accounts (including internal transfers between products), (b) monies withdrawn from Syfe and re-deposited for the purpose of qualifying, and/or (c) any other funds Syfe reasonably determines are not incremental to Syfe.
• “New User” means an individual who has not previously opened and/or funded any Syfe account prior to the Promotion Period and has not previously received a Syfe new-user promotion, as determined by Syfe in its sole discretion.
• “Qualifying Funding” means the minimum amount of Fresh Funds successfully received and reflected in an Eligible Product within the Qualifying Funding Window, meeting one of the stated deposit tiers.
• “Qualifying Funding Window” means fourteen (14) calendar days from the date the participant’s Syfe account registration is successfully completed (including KYC).
• “Holding Period” means a continuous period of thirty (30) days commencing from the date the Qualifying Funding criteria for the relevant tier is met and reflected in the relevant Eligible Product account, during which the participant must maintain at least the qualifying net funding amount for that tier.

3. Eligibility

The Promotion is open to New Users who are legal residents of Singapore at the time of participation, and who satisfy all of the following:

• be a new-to-Syfe client, defined as either (i) an individual who has not yet registered for a Syfe account; or (ii) an individual who has registered for a Syfe account but has not yet funded any account with Syfe;
• for the purposes of this Promotion, have no active portfolio, where an active portfolio means any portfolio that holds funds in any of Syfe’s three verticals: Managed Portfolios, Cash Management, or Brokerage;
• be a legal resident of Singapore;
• be at least 18 years old at the time of participation;
• successfully apply the designated promotion code in accordance with these Terms and Conditions;
• complete the required Qualifying Funding during the Promotion Period using Fresh Funds; and
• meet all other requirements set out in these Terms and Conditions.

Stackability:
Unless otherwise stated, this Promotion is not valid in conjunction with any other promotions, offers, vouchers, campaigns, or giveaways.

Grace Period:
Clients who have funded their account but forgot to apply the promo code will have seven (7) calendar days from the initial funding date to do so. Requests submitted after this grace period will be reviewed on a case-by-case basis and must be sent to our customer support team at [email protected].

Syfe reserves the right, in its sole and absolute discretion, to determine whether any person has met the eligibility requirements for this Promotion.

4. Promotion Cap

• Participation in this Promotion is limited to the first 200 successful applications of the promotion code “SYFESPACE” which meet the eligibility and qualifying criteria.
• Once the limit of 200 applications has been reached, the promotion code will be deactivated and subsequent applications of the promotion code will no longer be possible.
• Syfe reserves the right to determine, in its sole discretion, whether the cap has been reached and whether any application qualifies as one of the first 200 instances.

5. Application of Promotion Code

• To participate in the Promotion, an eligible client must apply the designated promotion code before completing the Qualifying Funding.
• Application of a promotion code does not by itself entitle a client to receive any reward. Clients must satisfy all eligibility requirements, Qualifying Funding requirements, and all other applicable conditions under these Terms and Conditions.

6. Qualifying Action

• Eligible clients who apply the promotion code and complete funding of their Brokerage with a minimum single lump-sum deposit of S$5,000 in Fresh Funds during the Promotion Period (“Qualifying Funding”) will be eligible to receive SpaceX fractional shares worth S$50 into their Syfe Brokerage account, subject to these Terms and Conditions.
• Fresh Funds” means new monies funded into the client’s Syfe account from an external source during the Promotion Period. Only Fresh Funds will count towards the Qualifying Funding requirement. 
• Transfers between Managed Portfolios, Cash Management, and/or Brokerage do not count towards Qualifying Funding. 
• Any withdrawal, redemption, transfer out, or recycling of funds followed by re-funding will be disregarded by Syfe in determining whether the Fresh Funds requirement has been satisfied.
• The following will not qualify for this Promotion: any funding using SRS monies, any SRS portfolios, any balances held in Cash+ Flexi USD, any balances held in Cash+ Guaranteed, any balances held in Syfe Managed Portfolios, and any other product not expressly stated as eligible under this Promotion.
• Clients have fourteen (14) days from the date the promo code is successfully applied to meet the funding requirements, after which the promo will no longer be valid.

7. Reward Mechanics

• Subject to full compliance with these T&Cs, eligible clients will receive SpaceX fractional shares (“Reward”) worth S$50 into their Syfe Brokerage account.
• The Promotion applies only to the client’s Brokerage acount. Any funds invested into any other Syfe Managed Portfolios or Syfe Cash Management solution, including but not limited to Cash+ Flexi USD and Cash+ Guaranteed, will not benefit from the promotion.
• The SpaceX fractional shares worth S$50 will be credited in lump-sum to the same Brokerage account within 30 business days after the 30-day holding period ends, but may be subjected to delays.
• Reward(s) are not transferable, exchangeable or redeemable for cash unless expressly stated otherwise in these T&Cs. Syfe may substitute any Reward with an item of similar value, where necessary, at its sole discretion.

8. Holding Period and Maintenance of Qualifying Funding

• A holding period of 30 days applies to the client’s Qualifying Funding in Brokerage (the “Holding Period”). Clients must maintain their Qualifying Funding during the Holding Period in order to receive the reward of SpaceX fractional shares worth S$50.
• For the avoidance of doubt, the 30-day holding period starts from the date the Qualifying Funding criteria are met.
• Any withdrawal, transfer, redemption, or other reduction that results in the client’s average daily balance falling below the qualifying amount of S$5,000 during the Holding Period will result in forfeiture, withholding, revocation, adjustment, and/or clawback of the reward, in whole or in part.
• For the avoidance of doubt, market movements that change portfolio value will not, on their own, affect eligibility, provided that the participant does not withdraw or transfer funds such that the participant’s average net funding falls below the qualifying amount, as assessed by Syfe in its sole discretion.
• Syfe reserves the right to disqualify clients or adjust rewards in cases of suspected fraudulent activity, abuse of the Promotion, or attempts to game the system, including but not limited to withdrawals and re-funding of monies for the purpose of artificially satisfying the Promotion criteria.

9. Reward Fulfilment

• The SpaceX fractional shares worth S$50 will be credited to the client’s Brokerage account within 30 business days, after the 30-day holding period ends, but may be subjected to delays.
• To ensure that the reward can be processed efficiently and credited accurately and on time, clients should keep their Brokerage account active until the reward has been credited.
• If a client fails to satisfy any eligibility condition, Qualifying Funding requirement, Holding Period requirement, or any other applicable requirement under these Terms and Conditions, Syfe will withhold, adjust, revoke, or decline to credit the reward.

10. Communications

• Failure to receive any communication, notification, or update will not by itself entitle any client to any reward if the client has not otherwise satisfied the requirements of this Promotion.
• Clients must ensure that they remain subscribed to Syfe communications in order to receive notification emails relating to their participation in the Promotion.
• Clients who have unsubscribed from Syfe communications may not receive updates regarding their participation. Syfe may use reasonable efforts to contact such clients through alternative methods where available, but delivery of notifications through such alternative methods is not guaranteed.

11. Currency

• All monetary values stated in these Terms and Conditions are in Singapore Dollars (SGD).

12. Collection of Information

• By providing information for this Promotion, clients understand and agree that Syfe will collect and use their personal information for the purpose of administering this Promotion, for marketing communications, and in accordance with Syfe’s Privacy Policy.
• Clients may opt out of marketing communications at any time. If a client chooses to opt out, the client may not receive updates regarding participation in this Promotion.
• Any questions regarding Syfe’s Privacy Policy or treatment of personal information should be directed to [email protected].

13. Release and Indemnity

By participating in the Promotion, the client agrees that Syfe shall not be liable for any loss or damage which may arise in connection with their participation in the Promotion, including (without limitation) any technical issues, system outages, deposit failures, delays, or any act or omission of any third party.

Without limiting the foregoing, the client hereby: (a) forever releases and discharges Syfe and its parent companies, subsidiaries, affiliates, related and associated entities and their respective employees, directors, officers, suppliers, agents, sponsors and administrators (collectively, the “Releasees”) from and against any and all claims, actions, costs, liabilities, judgments, damages, obligations, losses, penalties and expenses of any kind or nature whatsoever (including legal fees) (collectively, the “Claims”) in any way arising directly or indirectly out of any loss or damage that the client may suffer as a result of, or in connection with, participation in the Promotion or any promotion-related activity, including the use of any Reward; and (b) indemnifies, defends and holds harmless the Releasees from and against any and all damages, losses and expenses (including legal fees) which may be suffered directly or indirectly by reason of the client’s own negligence or wilful misconduct during or in connection with participation in the Promotion.

14. Reservation of Rights

Syfe reserves the right to amend, withdraw, restrict, suspend or terminate the Promotion at any time without notice, and Syfe is the sole arbiter of these rules and any other issue arising under the Promotion. If Syfe suspects fraudulent or abusive behaviour, gaming of the system, inappropriate, offensive or derogatory language or information, or a violation of these T&Cs, Syfe reserves the right to remove all promotional benefits and take any other action it deems appropriate including, but not limited to, removing the Reward retail value from the client’s account (where applicable) and/or closing the client’s account.

15. General

In the event of any inconsistency between these T&Cs and any advertising, promotional, publicity and other materials relating to or in connection with this Promotion, these T&Cs shall prevail.

Any dispute arising out of or in connection with the Promotion and/or these T&Cs shall be referred to and finally resolved by the Courts of Singapore, and both the client and Syfe hereby unconditionally and irrevocably submit to the exclusive jurisdiction of the Courts of Singapore. These T&Cs shall be governed by Singapore law.

These T&Cs are to be read in conjunction with Syfe’s prevailing account terms, product terms, promotional terms and any other applicable terms and conditions available on Syfe’s website and/or in the Syfe application. Participants remain bound by those terms at all times.

16. Disclaimers

This content is intended solely to provide general information and should not be viewed as financial advice. It is not meant to market any specific investment or offer, or recommend the purchase or sale of any specific investment product or security. Syfe makes no representations and gives no warranties about the accuracy, completeness or suitability of any information provided.

All forms of investments carry risks, including the risk of losing all of the invested amount. You should carefully consider whether any investment views and products/services are appropriate in view of your personal investment experience, objectives, financial resources and relevant circumstances. You may wish to seek independent financial, legal, accounting, regulatory or tax advice where appropriate and/or necessary.

This content is directed at and restricted (as applicable and as appropriate) to individuals resident in, or entities having a place of business or operations in, Singapore. Syfe makes no representation that the material and information contained herein are appropriate or available for use in other locations/jurisdictions.

No warranty whatsoever is given and no liability whatsoever is accepted for any loss arising whether directly or indirectly as a result of you acting based on this information.

Syfe Pte. Ltd. is a digital investment platform licensed by the Monetary Authority of Singapore. This advertisement has not been reviewed by the Monetary Authority of Singapore.

17. Additional Provisions

This Promotion is intended for residents of Singapore only. Syfe makes no warranty about the suitability or accuracy of any information and is not liable for losses resulting from participation in the Promotion. Clients should seek independent advice where appropriate.