We’ve become aware of scammers impersonating Syfe employees to conduct fraudulent activities — including through WhatsApp investment groups, unauthorised mobile apps, and forged company documents. We want to make sure you have the information you need to stay protected.
Please keep the following in mind:
- Verify Official Channels: Do not reply to any suspicious messages or click on unverified links. Syfe will never invite you to join investment groups or recommend specific stocks via messaging apps such as WhatsApp.
- Use Only the Official App: Ensure you download the Syfe App only from our official website (https://www.syfe.com/hk) or official App Stores (Apple App Store / Google Play). Do not download from any third-party or unauthorized sources.
- Protect Personal Information: Do not enter your account credentials or personal details on unverified websites and parties..
- Verify Identity: If you receive any suspicious calls or messages, do not rely on the caller ID for identification. Please contact us directly via our Official Customer Service WhatsApp: +852 5716 2889 to verify.
If you receive any suspicious requests for personal information, please contact our official customer service immediately or call the police Anti-Deception Coordination Centre.
Official Syfe Contact Information:
- Official WhatsApp: +852 5716 2889
- Office Address: Unit 1919, Level 19, China Building, 29 Queen’s Road Central, Central, Hong Kong
Regulatory Verification Resources:
- SFC (Securities and Futures Commission): Public Register of Licensed Persons and Registered Institutions
- ADCC List of Fraudulent Investment Platforms (Chinese version only): adcc.gov.hk/en-hk/虛假投資平台名單
- Hong Kong Anti-Scam Helpline: 18222
